Privacy Policy

1. Introduction

Feelivacation Travel & Wellness Pvt Ltd ("Feelivacation", "we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, tools, and services.

2. Company Information

3. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Phone number
• Email address
• City / location
• Travel preferences and requirements

b) Travel & Visa Information (when applicable)

• Passport details (only when voluntarily submitted)
• Uploaded documents (passport scans, photos, supporting documents)
• Travel dates and destination details

c) Technical Information

• IP address
• Browser type
• Device information
• Pages visited and interaction data

4. How We Use Your Information

We use your information to:

• Provide travel planning and advisory services
• Process itinerary and visa assistance requests
• Communicate with you regarding your enquiry
• Improve our platform, tools, and user experience
• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

5. Visa Assistance & Document Handling

• Passport and visa-related documents are collected only for assisted processing.
• We do not guarantee visa approval.
• Uploaded documents are accessed only by authorized personnel.
• Documents are retained for a limited period (typically 15–30 days) and deleted thereafter, unless legally required to retain them longer.

6. Data Sharing

We may share information only with:

• Trusted service partners (airlines, hotels, visa facilitators) strictly for fulfilling your request
• Government or regulatory authorities when legally required

We never share data for advertising or resale purposes.

7. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Cookies & Analytics

We may use cookies and analytics tools to:

• Understand website usage
• Improve performance and content

You can control cookies through your browser settings.

9. Your Rights

You have the right to:

• Request access to your data
• Request correction or deletion (subject to legal obligations)
• Withdraw consent for communications

Requests can be sent to: support@feelivacation.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be available on our website.

11. Contact

For privacy-related questions, contact: